A: For customise cake, we require the following information :
1) Delivery date for the cake (we require minimum 1 week notice for customise order subject to slot availability).
2) Brief design on roughly how you want the cake to look like (ie: a photo reference, theme color), cake size (the cake to cater for how many pax)
3) Whatsapp us at 012-6891470 for follow up detail on custom cake order.
4) We reserve the rights to reject/refund any unreasonable request, last minute changes, excessive add-on from the original agreed cake design. Your kind cooperation and respect for our work is highly appreciated for us to dedicate our commitment to custom a cake for you.
Q: I have no idea how I want the cake to look like. Can you design for me?
A : Yes, we can design the cake for you but we need information on who is the cake for, for what occasion, theme color (if any). The information you provide us will help us to propose a suitable cake design for you.
Q: How much is it to customise a cake?
A : For customise cake, our starting price is minimum from RM180 for buttercream cake and RM380 for fondant cake. There will be 20% extra charge applicable on major alteration to our exisiting available cake design.
Customise cake refers to requirement for us to make a cake design/cake flavour for you which is not in our existing cake catalogue.
If you like our existing cake design but have special requirement or minor adjustment (color, font, wording), we are happy to change for you with no extra cost. Kindly consult us via Whatsapp at+6012 6891470.
Q: I would like to customise a cake, can you propose me a design and quote me a price?
A: We can give you suggestion on suitable cake after you have provide us the information of how you want the cake to look like.
We do not provide cake sketch, proposal for order with no deposit payment. We require a minimum of RM100 non refundable deposit payment for for customise order.
Kindly note that a good cake design require hours of brainstorming and research. We will appreciate if you can provide a clear vision of the cake design you want if you require a quote price and confirmation of order in the shortest time.
We reserve the rights to charge for revision of cake design from the initial agreed cake design.
Q: How do you price a custom cake?
A: We will quote you for a custom cake based on the:
1) Complexity of cake design (example: fine details, sugar flower, realistic human/cartoon figurine)
2) Colors (the more usage of colors, the more expensive). Cakes that require the use of gold/silver/metallic color will also be more expensive.
3) Details on the cake (example: geometric cut, ruffles)
4) We price mainly based on the skill level to do a cake (example: carved cakes, sharp edge fondant/buttercream, gravity-defying, realistic figurine). Some cake design may require minimal design but require high skill to execute.
5) Size of the cake, how many real cake for tiered cakes.
6) Our quote price for a custom cake is fairly quoted based on the skill level and the details we put in to complete the cake.
7) When you pay a cake designer to do a custom cake, you are paying for the time,effort, and our expertise to make the cake.
Q: I have a limited budget, can I make the cake smaller to lower the cost?
A : A smaller cake size will not necessary lower the cost of the cake if it require complex design. Kindly note that some cake design require a certain minimum cake size.
Q: Do you provide sampling for your cake flavour?
A: We have cake flavour sample that you can purchase. A rebate will be given on your purchase once you choose to engaged with us for a minimal custom order of RM650 and above.
Q: Can I walk-in to order a custom cake?
A: We do not appreciate surprise walk-in to order a custom cake as our daily schedule is really busy. You will need to call us at 012-6891470 to check the availability of our cake designer for an appointment.